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FAQs

 

What is Dukanee?

 

Dukanee is Beauty Supply company with multiple locations in Miami, FL.

We have over 50 years of experience in the field, and provide the best products and services to our customers.

 

How Long Does It Take My Order To Arrive?

 

Your order is usually processed within 1 to 2 business days. It should take 3 to 5 business days to arrive, depending on location and package priority. COVID-19 protocols may affect these times.

 

How Do We Package Our Product?

 

Products are carefully wrapped with bubble wrap to avoid any leaks, as many of our products are liquid.

The quantity of your order will affect whether they are packaged with a mail bag or box.

It is an utmost priority for our team here at Dukanee to ensure your package is delivered safely and securely.

 

What Are Your Payment Options?

 

We in the Dukanee team prioritize customer ease during transactions. We accept Stripe and PayPal as payment providers so that your card information stays secure.

 

What Is Your Refund Policy?

 

Please do not hesitate to contact us with any questions regarding refunds or products not delivered to your satisfaction.

 

Want to speak with a customer support representative?

 

Chat with us at 305-200-5253!

Keep in touch

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